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Refund policy
Return & Refund Policy – Barely Pressed Beauty
Returns
Our return policy lasts 14 days from the date your order is delivered. If 15 days have passed, we’re unable to offer a refund or exchange.
To be eligible for a return, your item must be:
- Unused
- In the same condition you received it
- Completely sealed
- In its original packaging
Due to the nature of our products, certain items may be non-returnable for hygiene and safety reasons.
If your item arrives damaged, defective, or incorrect, we’ll gladly replace or refund it. Please email us at barelypressedbeauty@yahoo.com with your order number and clear photos of the issue.
Non-returnable items include:
- Gift cards
- Opened or used personal care items
To complete your return, we require proof of purchase (order number or receipt)
Refunds
Once your return is received and inspected, we’ll notify you via email. You’ll be informed whether your refund is approved or rejected.
If approved, your refund will be processed and applied to your original payment method within 3–10 business days.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company (processing times can vary)
- Contact your bank
If you’ve done all of the above and still haven’t received your refund, reach out to us at barelypressedbeauty@yahoo.com
Only regular-priced items are eligible for refunds. Sale items are final sale and cannot be refunded.
We offer exchanges if you’re not completely satisfied with your purchase.
We will also replace items that are damaged or defective.
To request an exchange, email us at barelypressedbeauty@yahoo.com with your order details.
Shipping (Returns & Exchanges)
- Customers are responsible for return shipping costs unless the item is damaged or incorrect
- The item remains your responsibility until it is received by us
- Shipping times for exchanges may vary depending on your location
For items over $25, we recommend using a trackable shipping service or purchasing shipping insurance
Cancellations & Order Changes
We process orders quickly, so if you need to cancel or make changes, contact us as soon as possible at barelypressedbeauty@yahoo.com.
- If your order has already shipped, it cannot be canceled or changed
- If you still request a cancellation after processing, a 30% restocking fee may apply
- If eligible, you may return the item once received following our return policy